– 22 Citadel miniatures, including Gandalf the Grey, Aragorn, Legolas, Gimli, Boromir, Frodo, Sam, Merry, Pippin, 12 Moria Goblins, and a Cave Troll – An 8-page rules booklet – Detailed Balin's Tomb gaming board – 13 Character cards with stats for the Fellowship, Moria Goblins, and Cave Troll – 20-card Goblin Deck to determine the Moria Goblins' behaviour – Tokens, dice, and a turn counter
The miniatures are supplied unpainted and require assembly – we recommend using Citadel Plastic Glue and Citadel Paints.
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Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at moxinthehole@gmail.com. If your return is accepted, If the return is due to the item being unwanted you will need to pay the return shipping, if the items are damaged or unsuitable we will pay the return shipping cost, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, custom products (such as special orders or personalized items), a. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
